My iPhone 6S came today. I dutifully backed up my iPhone 5 to iTunes, as you can see here in the list of backups: ('Mattress' is the name of my iPhone.) Great. So I set up my iPhone 6S as a new phone, so I could update the software to match what is installed on the 5. And then I went to restore the backup from today, and: Where's my backup from today? Why can't I restore it to my new phone? A clue: July 10th, the date of the backup I can see, is the day I installed the iOS 9 beta on the old phone.
Registering the 6S for the beta program hasn't solved it, and neither has deregistering the 5 and creating a new backup. I'm going to assume your iPhone 5 is running the latest beta, which is iOS 9.1. This is newer version than iOS 9.0.1-the latest non-beta release, and the version your iPhone 6s is running, according to your screenshot. A backup can only be restored onto a phone running the same, or a newer, version of iOS. So, if my initial assumption is correct, you'd need to pick one of these options:. Restore from your July 10th backup-it's clear you'd prefer not to do this. Downgrade your iPhone 5 to iOS 9.0.1, and then create a new backup which should then be restorable.
(Is this even possible? Perhaps by restoring your iPhone 5 from it's July 10th backup. Which is no better than above.).
Wait until iOS 9.1 is officially released, and then restore from this backup after you have upgraded your iPhone 6s to that new version (who wants to wait that long?). Upgrade your shiny new iPhone 6s to the current 9.1 beta release and then restore from the current, missing, backup, which will hopefully become available as the iOS version numbers will now be compatible. Since you have your iPhone 5 with data intact I would do the following things:.
Verify the iPhone 6s is at the same or higher version of iOS than the iPhone 5. Remove all restrictions and configuration profiles. These are typically parental controls, beta and enterprise app configuration profiles, Xcode configuration profiles. Open the App Store and update all apps. This is most important and where causes restores to fail when you restore a backup to a new device type. Power off the phone. Power it on and double check all apps are updated (or delete offending apps that are not updating or appear hung/repeat updates).
Back up the 'up to date' iPhone with confirmed non-sliced apps installed. If that fails, I would back up the Mac and then delete all iTunes backups of all devices. A reboot of the Mac wouldn't hurt here. If you can't restore from the cleaned iTunes backup, the last thing I'd try before calling support is to set up a new user account on your Mac. Sign out of your current user and try to use the new account and iTunes to make a clean backup of the iPhone 5.
Sorry I don't have a precise 'fix' - but these are the troubleshooting steps I've done during the beta process and today to help out someone in a similar situation to you. Hopefully we don't have to 'go to the mattress' over this dilemma.
Download PhoneRescue for iOS to view data on your backups and extract data from backup to your computer if your iPhone won’t restore from iTunes backup. Question: 'After updating to iOS 11, my iPhone 7 won’t restore from the iTunes backup that I created last week and stuck in the recovery mode, what can I do to fix this issue?'
You may drop into this iPhone restore error after updating to: When you try to restore from iTunes backup on your computer. You may have got a messages saying, “An unknown error occurred” or after connecting your iPhone to iTunes, you cannot find an iPhone icon on iTunes interface. No matter what situation you are in, now follow the basic tips below and try them to fix the error. Don’t Miss: Tips to Fix this iPhone Restore Problem After Updating to iOS 11 Tip 1. Restart computer, iTunes and iPhone. You may know how to restart computer, iTunes and iPhone.
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And if possible, you can have a Force Restart your iPhone: just press and hold the Sleep/Wake and Home buttons for at least 10 seconds until the Apple logo disappears. Fix iPhone Won’t Restore – Force Restart iPhone Tip 2. 2012 english movie list. Make sure your iPhone has trusted your computer. If it is the first time you connect your iPhone to computer, you should make your computer be trusted by your iPhone. After connecting, just unlock your iPhone and tap 'Trust'. Check USB cable and Wi-Fi connection Sometimes the reason why your iPhone cannot be recognized by your iTunes is that your cable is damaged or you forget to turn on Wi-Fi.
And if it is because of the USB cable, you can change another one to have a try to fix the error. You May Like: Tip 4. Install the latest iTunes update. Make sure you have installed the latest version of iTunes on your computer. Sometimes the old iTunes isn’t compatible with your new iPhone 6/6s. So just go to update your iTunes to be the newest after going to or iTunes menu bar.
Fix iPhone Won’t Restore – Update iTunes Tip 5. Try again and again or contact Apple Support. There are some other reasons why iPhone cannot restore from iTuens, such as your backup is corrupted or too large. So you should try again. And after trying all methods, and still got some unknown error, such as error 53, you can contact Apple Support for help. And there are of unknown errors you can refer to.
Also Read: The Bottom Line Have you used the tips above to fix the iPhone won’t restore after updating to iOS 11 problem? Just share your opinion at the common section below, no matter it is a problem or a solution.
And if you just want to extract some lost/deleted data on iTunes backup, you can use our professional tool – to easily make it.
Sponsored Links Silly as the fix sounds, don't discount this. Check Space on Disk When you try to restore from a backup, you might run into disk space issues. We mention this as an aside because the error message clearly mentions this (so it's not as obscure as some other iTunes backup errors like 50). In order to fix an “insufficient disk space” error when you are trying to restore from a backup, the easiest thing to do is clear some space off the disk (typically, C:/ for Windows). Update iTunes to latest Make sure you've got the latest iTunes version.
You can click on About → Check for updates and make sure it's the latest version of iTunes that you're running. This is quite important because, for some reason, Apple has this nasty habit of getting features go berserk in older software. You'll hear this a million times everywhere in the Apple community: update your iTunes to the latest version. It saves a lot of trouble.
Delete Existing Backup within iTunes Now, this is where it gets exciting. In most “corrupt backup” cases, this is a viable solution (that has worked a lot many times).
Here's what you need to do to Fix iTunes Can't Restore from Backup of iPhone/iPad Step #1. Quit iTunes first.
On Windows:. Click Start. In the search bar, type%appdata%.
Now, navigate to Roaming → Apple Computer → MobileSync → Backup. Copy the backup folder(s) to your desktop. On Mac:.
Can't Restore Iphone Software Too Old
Open the Library folder in your home folder. (If you don't see one, hold down Option and click Go).
From here navigate to: Application Support/MobileSync/Backup. Copy the backup folder(s) to your desktop Step #3. Now, open iTunes. On Windows, click Edit from the menu and then on Preferences. On Mac, click iTunes on the menu and then on Preferences. Click on the Devices tab Step #6.
Under Device Backups, select all. Click Delete Backup. Now, copy the backup folders from the desktop and move them back to the Backup/ folder. Restart iTunes and try to restore now. Restart/Reboot Sometimes, restarting your iPhone does the trick. When you run into backup-restore issues, try disconnecting everything, restarting your iPhone and starting all over again. In rare cases, if you've updated iTunes or some software on your PC, it's suggested that you restart your system too before attempting to restore from a backup via iTunes.
Welcome to the discussions, did you try a manual backup by choosing this option in the File menu in iTunes or right click on it in the device list and hit 'backup'? This will perform a backup without the sync process. In order to save the backup from getting overwritten, copy a duplicate of the iphone backup folder to another place on your HD, in case you'll have to use it again. The location on your HD and how to do this, is described in this article: Windows Vista and Windows 7: Users (username) AppData Roaming Apple Computer MobileSync Backup Dec 1, 2010 5:28 AM. Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
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